Policy Info

An eCommerce policy typically refers to a set of rules and guidelines that govern the online selling and buying process on a specific eCommerce platform or website.  This policy often includes details regarding terms of service, return and refund policies, privacy and data security measures and shipping information.  This also includes payment methods accepted, customer rights and responsibilities, as well as any other relevant information related to the online shopping experience.  These policies are essential for both the business and the customers to ensure smooth transactions and resolve any disputes that may arise.

About Our Policy

All practices on Policy Info of ProMixUSA, its subsidiaries, affiliates, divisions, and brands (collectively “We or ProMixUSA).   As it relates to the website on which this policy is posted is described in the information below.

Additionally, this Policy Info complies and includes but is not limited to the following acts:  Government Privacy Act/Legislation, Personal Information Protection Act, Electronic Documents Act, Digital Privacy Act, and State Privacy Laws.   By using ProMixUSA products and services, you agree.  You agree to be bound by this Privacy Policy Statements Act.  You also agree to be bound by the State privacy laws.

Furthermore, ProMixUSA places a priority on protecting information transmitted via the Site and will take security precautions to protect all such information.

Finally, ProMixUSA, however, cannot guarantee 100% that any e-commerce is totally secure. We will take measures to secure and protect all customer-specific information from loss, misuse, and alteration.  It is important that you take steps to protect yourself online, including ensuring that any online account information remains secure.

Policy Info We Collect

Our Customers and Site visitors that purchase products from us or interact with us on our Site, provide us personal and transactional information. This information includes but is not limited to contact information.  It also includes billing and shipping address information, credit cardholder name, and card number/expiration date.

Also, we may also retain the content of the communications with our customer service or sales representatives. To better serve you, we also automatically collect data pertaining to each Site visitor, including but not limited to, the IP address.  Also, the tracking codes, the domain name and the web page.  Along with the length of time spent, and the pages accessed while visiting this Site.

How Do We Collect Your Information

Directly from you:  When you register on the site, make a purchase from us on our website or over the phone. 

Policy Info Indirectly from you:

We (or vendors acting on our behalf) can pull information from cookies, pixel tags and beacon.

Our Third Parties

Moreover, our suppliers, service providers, resellers, social media companies/sites, and other business partners.

Accessing, Editing or Deleting of Information

ProMixUSA will provide you with the following;

Reasonable access to your information that is in our records within a reasonable timeline.

Allow you to update or correct your Policy Info which you state is incorrect except for requests that compromise our privacy/security.   For that reason, we will provide you an explanation should we have to deny your request.

How Do We Use this Policy Info Information?

Policy Info Information obtained from Site visitors and/or customers or collected relating to the Sites.  This is disclosed at the time information is collected or is otherwise disclosed to you, and as follows:

To give ProMixUSA a better understanding of the use of the Sites; this allows us to improve the content of the Sites.  It also allows us to customize the shopping experience based on your visits and improve our products.  It also halps improve our services, the Sites, and your online experience.

To provide notification to Site visitors and customers about changes to the Sites, new products and/or services.  For other legitimate and lawful business purpose, including to notify you of changes to this Privacy Policy.  Additional purposes include our website Terms, or other terms that may impact your use of the Sites or our services or products.

We protect the security and/or integrity of our website, our company, or our customers.

To communicate information about your account or to solicit feedback.

Recognize new or existing visitors, determining your browser, using tracking tools to provide a better understanding of our audience, customers, and visitors to our website.

To combine/share your information collected offline, online, or by a third party.

Finally, for marketing purposes which includes using your information to provide you ads about products, services, or special offers or to enhance your search results.

Sharing Your Information

We may share your information including personal information obtained from the site with the following.

ProMixUSA’s affiliates, subsidiaries, brands, and our parent company

Any successor to ProMixUSA for the purpose of interest, merger, sale, or transfer of all/part of our business.

Share with third parties; suppliers, financial institutions, or our marketing partners or parties that might be of interest to you for promotional purposes.

Those institutions that perform services on our behalf include customer administration, IT purposes, or a service provider who is working with us to provide you ads, programs, or services.

In addition, legal requests in the event We need to protect our legal rights and defend against legal claims.  Also, the right to defend against subpoenas, or investigative requests without a subpoena.

Parties whose products or services might be of interest to you or for joint promotional purpose.

Finally, personal information relating to you may be transmitted outside of the United States of America consistent with the purposes disclosed in this policy.  

As ProMixUSA may be storing and processing personal information outside of the United States of America, the use and disclosure of your personal information may be subject to the laws of that jurisdiction. If you have any concerns in this regard, please contact us through our Contact Us section of the website.


If you have any questions/concerns regarding this policy, you may contact us through our website.   Pls, contact ProMixUSA for any unresolved issues concerning our handling of your personal information.   Certainly, if you require ProMixUSA to make a request to access, delete or edit your personal information, please contact us at the following address:


41593 Winchester Road, Unit 200-249

Temecula, California, USA.  92590

Ph: 1-866-776-6964

1-866 (PRO-MXNG)

Contact SRS

Email: sales@promixusa.com


At any time it is ProMixUSA’s Poly Info, you can unsubscribe from receiving promotional e-mail, however, you will be unable to unsubscribe out of non-marketing messages; purchase confirmations, account verification, updates to the Site, or technical and security notices.

Links / Third-Party

Our Sites can contain links to other sites that are not owned, maintained, operated, or endorsed by ProMixUSA. They might not have the same privacy and policies as We do.  Any link to sites does not imply ProMixUSA’s recommendation or sponsorship. You should always read the other site’s privacy policies.  This will help you understand how they collect personal information and how it is used and protected. 

Third-Party technologies collect non-personally identifiable information from you directly.  An example of this is social sharing buttons. These third parties might use tracking techniques such as cookies/web beacons to collect your information. ProMixUSA does not control or have any impact on these third parties.

Policy Info Updates

Periodically We may change our privacy policies due to changes to the legal or regulatory requirements.  These changes in our business or business practices, or to better serve our customers.  Also, a notice of any material changes in the way we handle personally identifiable information under this policy will be provided on the Sites.

Finally, always check Sites periodically for updates.  Please note:  Policy updates are effective the date the change is posted on the Sites.  Also, using the Sites after changes are made, shows that you agree to the terms of the updated policy.